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diff --git a/parts/django/docs/faq/help.txt b/parts/django/docs/faq/help.txt deleted file mode 100644 index d84b3f5..0000000 --- a/parts/django/docs/faq/help.txt +++ /dev/null @@ -1,73 +0,0 @@ -FAQ: Getting Help -================= - -How do I do X? Why doesn't Y work? Where can I go to get help? --------------------------------------------------------------- - -If this FAQ doesn't contain an answer to your question, you might want to -try the `django-users mailing list`_. Feel free to ask any question related -to installing, using, or debugging Django. - -If you prefer IRC, the `#django IRC channel`_ on the Freenode IRC network is an -active community of helpful individuals who may be able to solve your problem. - -.. _`django-users mailing list`: http://groups.google.com/group/django-users -.. _`#django IRC channel`: irc://irc.freenode.net/django - -Why hasn't my message appeared on django-users? ------------------------------------------------ - -django-users_ has a lot of subscribers. This is good for the community, as -it means many people are available to contribute answers to questions. -Unfortunately, it also means that django-users_ is an attractive target for -spammers. - -In order to combat the spam problem, when you join the django-users_ mailing -list, we manually moderate the first message you send to the list. This means -that spammers get caught, but it also means that your first question to the -list might take a little longer to get answered. We apologize for any -inconvenience that this policy may cause. - -.. _django-users: http://groups.google.com/group/django-users - -Nobody on django-users answered my question! What should I do? --------------------------------------------------------------- - -Try making your question more specific, or provide a better example of your -problem. - -As with most open-source mailing lists, the folks on django-users_ are -volunteers. If nobody has answered your question, it may be because nobody -knows the answer, it may be because nobody can understand the question, or it -may be that everybody that can help is busy. One thing you might try is to ask -the question on IRC -- visit the `#django IRC channel`_ on the Freenode IRC -network. - -You might notice we have a second mailing list, called django-developers_ -- -but please don't e-mail support questions to this mailing list. This list is -for discussion of the development of Django itself. Asking a tech support -question there is considered quite impolite. - -.. _django-developers: http://groups.google.com/group/django-developers - -I think I've found a bug! What should I do? -------------------------------------------- - -Detailed instructions on how to handle a potential bug can be found in our -:ref:`Guide to contributing to Django <reporting-bugs>`. - -I think I've found a security problem! What should I do? --------------------------------------------------------- - -If you think you've found a security problem with Django, please send a message -to security@djangoproject.com. This is a private list only open to long-time, -highly trusted Django developers, and its archives are not publicly readable. - -Due to the sensitive nature of security issues, we ask that if you think you -have found a security problem, *please* don't send a message to one of the -public mailing lists. Django has a -:ref:`policy for handling security issues <reporting-security-issues>`; -while a defect is outstanding, we would like to minimize any damage that -could be inflicted through public knowledge of that defect. - -.. _`policy for handling security issues`: ../contributing/#reporting-security-issues |