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// Exa 2.11
// To find offered load A and number of service channels required to handle the load
clc;
clear all;
maxcalls_hour=4000;//maximum call per hour
avgHT=160;//average holding time in sec
Gos=0.02;
//solution
A=maxcalls_hour*avgHT/3600; //offered load
printf('Offered load A = %.2f Erlangs \n ',A);
//Refering Appendix A i.e Erlang B table
disp("For calculated Offered load and referring Erlang B table we get Service channels as 182 giving 168.3 Erlangs at 2% blocking");
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